Refund policy

 

Return Conditions

• Returns must be received within 30 days of delivery

• A proof of purchase is required.

• Refunds will be issued to the original payment method only.

• To qualify, the product must be no more than 25% used.

• Refunds will be processed once the item is received by us.

• We recommend using a trackable service, as we are not responsible for lost returns.

Important: Ensure your full name and order number are clearly included on or inside the parcel, so we can identify your return.

• Shipping fees (original or return) are not refundable.

 

If approved:

A refund will be issued to your original payment method

Funds may take up to 10 business days to appear in your account

Late or Missing Refunds?

If your refund hasn’t appeared after 10 business days:

Re-check your bank or credit card account

Contact your payment provider for delays

Still nothing? Email us at hello@bouf.com