Refunds/Returns

LOST OR DAMAGED SHIPMENTS:

It is the customer's responsibility to ensure that a safe and secure delivery address is provided and that all shipping information is entered accurately.

We are unable to refund or replace orders due to incorrect shipping addresses, left, lost, or stolen packages. We will not be held liable for lost packages once proof of delivery has been received, however, please contact us right away and we will do whatever we can to help you locate your package. If you are shipping to a building without a concierge or safe place to leave a parcel, we strongly recommend adding a signature request to your shipment. In order to do so, please contact made2expire@gmail.com once your order has been placed.

 

If your order arrives in damaged condition, please contact us at @made2expire@gmail.com with your order number and photos of the damage within 48 hours of receiving for further assistance.

 

RETURNS: Our Happiness Guarantee

We want you to truly love your MADE/2/EXPIRE Hair Growth Oil. If something isn’t quite right, we’re here to help.

Try MADE/2/EXPIRE risk-free — if you're not completely happy with your purchase, we offer exchanges or full refunds within 30 days of receiving your order. Contact us at @made2expire@gmail.com

 

Return Conditions

• Returns must be received within 30 days of delivery

• A proof of purchase is required.

• Refunds will be issued to the original payment method only.

• To qualify, the product must be no more than 25% used.

• Refunds will be processed once the item is received by us.

• We recommend using a trackable service, as we are not responsible for lost returns.

Important: Ensure your full name and order number are clearly included on or inside the parcel, so we can identify your return.

• Shipping fees (original or return) are not refundable.

 

If approved:

A refund will be issued to your original payment method

Funds may take up to 10 business days to appear in your account

Late or Missing Refunds?

If your refund hasn’t appeared after 10 business days:

Re-check your bank or credit card account

Contact your payment provider for delays

Still nothing? Email us at hello@bouf.com